Returns & Refunds

Our Policy

We're a small business that puts a lot of care into every pair we send out, and we hope you love your order! Because of this, all sales are final at the time of checkout. We're unable to offer refunds or exchanges for change of mind.

 

Incorrect or Faulty Items

We always aim for beautiful quality, but sometimes things can happen in transit. If you received the incorrect or faulty item, please get in touch with us within 3 business days of receiving your order so we can make it right. For hygiene reasons, we're unable to accept returns once a product has been removed from its original packaging or tried on.

Send us an email at hello@gripitgood.com.au with:

Your order number, photos showing the issue, and the email used for your purchase

 

Change of Mind

Please note that we cannot offer returns or refunds for change of mind, so we encourage you to double-check your size and order details before checking out.

 

Thank you

We truly appreciate your understanding and support. Every order helps us grow, and we are so grateful to have you as part of the Grip It Good community.