Privacy Policy

Effective Date: December 23, 2025

Welcome to Grip It Good ("we", "us", "our"). We value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information in line with the Privacy Act 1998 (Cth) and the Australian Privacy Principles (Apps).

1. Who We Are

Grip It Good is a small business based in Queensland, Australia, specialising in grip socks and accessories designed to support your movement and wellbeing.

2. Information We Collect

We may collect the following personal information:

  • Name, email address, phone number and postal address
  • Payment and billing details (processed securely via our payment providers)
  • Order details and purchase history
  • Communications you send us (such as enquiries, feedback, or collaboration requests)
  • Marketing preferences if you opt in

We collect this information when you make a purchase, contact us or interact with our website or social media channels.

3. How We Use Your Information

We collect and use your information to:

  • Process and deliver your orders
  • Respond to enquiries, feedback and collaboration requests
  • Send marketing updates (only if you’ve given consent)
  • Improve our products, services and website experience
  • Comply with legal or regulatory obligations (e.g. tax and accounting requirements)

4. Sharing Your Information

We respect your privacy — we never sell personal information.
We may share your data only with:

  • Trusted third-party partners who help us operate (e.g. couriers, payment gateways, website hosting, analytics)
  • Law enforcement or regulators if required by law

All partners we work with are required to handle your information safely and in line with privacy standards.

5. Data Storage and Security

Your information is stored securely through trusted systems with encryption and restricted access.
We take reasonable steps to prevent misuse, loss or unauthorised access and keep your details only as long as necessary for business or legal reasons.

6. Your Rights

You have the right to:

  • Request access to the personal information we hold about you
  • Ask us to correct inaccurate or outdated details
  • Withdraw consent to receive marketing at any time
  • Request deletion of your data (where legally allowed)

To exercise your rights, please contact us at hello@gripitgood.com.au

7. Cookies and Website Tracking

Our website uses cookies and similar technologies to enhance your experience and understand how you use our site. You can adjust or disable cookies in your browser settings, though some website functions may not work as intended.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any updates will appear here with a new “Effective Date.” Please check this page periodically for the latest version.

9. Contact Us

If you have any questions or concerns about your privacy or how we handle your information, please reach out:

Email: hello@gripitgood.com.au